Vaka çalışması
Zorluğu nasıl çerçeveledik, yetkinlikleri nasıl birleştirdik ve tek sorumlu ekip olarak nasıl teslim ettik.
Shafa Heart Hospital needed a comprehensive public site for a large cardiovascular center in Gorgan: deep department and ward structure (clinic, emergency, CCU and ICU pathways, angiography, advanced CT angiography, radiology, lab, pharmacy, OR), patient guidance (insurance, rights, floor and color wayfinding), international patient services, online test and imaging result access, education, and feedback channels, with multilingual reach and calm, trustworthy clinical tone.
During Discovery we found that hospital sites often fail when every clinical unit competes in the main menu without a patient journey lens. Families need wayfinding, insurance clarity, and result retrieval as much as clinical marketing, and international patients need IPD narrative without diluting local service depth.
Tam hizmet tek ekip olarak planlar ve teslim ederiz. Aşağıdaki liste, tam anlatımdan önce bu işbirliğinde bir araya gelen başlıca yetkinlik alanlarını adlandırır.
Birleştirilen yetkinlikler
We organized navigation around patient and family tasks (about the hospital, visitor guides, departments, IPD, online results, education, contact), surfaced leadership and physician structure, reinforced regional specialty positioning for northern Iran, and launched a responsive site with clear emergency and appointment contact patterns and accessible paths for Arabic, English, and Russian visitors alongside Persian.
Delivered a structured hospital presence where departments, visitor resources, and digital services (online results, education, feedback) each have a clear home. Patients and referrers can orient quickly while the institution projects specialty cardiac credibility across languages.



Sonraki adım
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